Cardiff Kitchen & Bathroom Store



Privacy Policy  

Effective Date: 01/07/2025


Cardiff Kitchen & Bathroom Store (“we”, “our”, or “us”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and store your information when you use our services, including our website and showroom.



1. Who We Are



We are Cardiff Kitchen & Bathroom Store, a bathroom and kitchen showroom based in the UK. Our contact details are provided below if you have any questions about this policy.





2. What Information We Collect



We may collect the following types of personal information:


  • Contact details – name, email address, phone number, address
  • Project-related information – details about your bathroom or kitchen needs
  • Communication history – emails or phone messages exchanged with us
  • Website data – including IP address and browsing behaviour, via cookies
  • Form submissions – information provided via our website contact form






3. How We Use Your Information



We only use your data when the law allows us to. Most commonly, we use it to:


  • Respond to enquiries and provide quotes or consultations
  • Arrange appointments or site visits
  • Process and deliver orders
  • Improve our website and customer service
  • Send marketing updates (only with your consent)






4. Legal Basis for Processing



Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information include:


  • Your consent – when you opt in to marketing
  • Performance of a contract – when you ask us to provide services
  • Legal obligation – for financial/tax compliance
  • Legitimate interests – such as responding to enquiries or improving our services






5. How We Share Your Data



We do not sell your data. We may share your personal information with:


  • Trusted service providers (e.g. couriers, fitters)
  • IT or software providers (e.g. our website host or CRM tool)
  • Regulators or legal authorities, if required by law



All partners are required to comply with data protection laws.





6. Data Security and Storage



We use secure systems to store your data and limit access to authorised staff only. We retain personal data only for as long as necessary to fulfil the purpose it was collected for, or to meet legal obligations.





7. Your Rights



Under UK data protection law, you have the right to:


  • Access the personal data we hold about you
  • Request corrections to your data
  • Ask us to erase your data in some circumstances
  • Object to or restrict how we use your data
  • Withdraw your consent at any time (for marketing)
  • Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk



To exercise your rights, contact us using the details below.





8. Cookies



We use cookies on our website to understand how visitors interact with the site and to improve functionality. You can control or disable cookies through your browser settings. For more details, see our Cookie Policy below.





9. Contact Us



If you have questions about this Privacy Policy or wish to make a data request, please contact us at:


Cardiff Kitchen & Bathroom Store

Unit 7 Parklands Industrial Estate, Cardiff, CF24 5JP

Email: Cardiff@kitchenandbathroomstore.com

Phone: 02922409546

Website: www.cardiffbathroomstore.com


Cookie Policy



Effective Date: 01/07/2025

Last Updated: 21/07/2025


This Cookie Policy explains how Cardiff Kitchen & Bathroom Store (“we”, “us”, or “our”) uses cookies and similar technologies on our website www.cardiffbathroomstore.com


By using our website, you consent to our use of cookies in accordance with this policy.





1. What Are Cookies?



Cookies are small text files placed on your device (computer, tablet, or smartphone) when you visit a website. They help us improve your experience by remembering preferences and collecting anonymous usage data.





2. Types of Cookies We Use



We use the following categories of cookies:



a) Strictly Necessary Cookies



These cookies are essential for the operation of our website. They enable core functionality such as page navigation and access to secure areas. You cannot disable these cookies.



b) Performance & Analytics Cookies



These cookies help us understand how visitors interact with our website by collecting information anonymously (e.g. page views, time on site).

Example: Google Analytics



c) Functionality Cookies



These remember your choices (e.g. form inputs) and improve the way the website works for you.



d) Marketing/Targeting Cookies

 

(if applicable)



If you use social media buttons or embed third-party content (e.g. YouTube), these cookies may track your browsing for advertising or engagement purposes.





3. How to Manage Cookies



When you first visit our site, you will see a cookie consent banner giving you the option to:


  • Accept all cookies
  • Reject non-essential cookies
  • Manage preferences



You can also change or withdraw your consent at any time via your browser settings. Visit the links below to manage cookies in popular browsers:







4. Third-Party Cookies



Some features on our website (such as embedded videos or maps) may use cookies from third parties. We do not control these cookies, and their use is governed by those providers’ own policies.





5. Changes to This Policy



We may update this Cookie Policy from time to time. Please review this page periodically for any changes.





6. Contact Us



If you have any questions about our use of cookies, please contact us:


Cardiff Kitchen & Bathroom Store

Unit 7 Parklands Industrial Estate, Cardiff, CF24 5JP

Email: Cardiff@kitchenandbathroomstore.com

Phone: 02922409546

Website: www.cardiffbathroomstore.com